Get A Free Quote Today! Call Us: 888-908-6928

Privacy Policy

Effective Date: 12/01/2024

Last Updated: 08/08/2025

EZ Lend ("Company," "we," "our," or "us") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, store, share, and protect your information when you apply for or use our personal loan and debt consolidation services. It also explains your rights regarding your personal data and how you can exercise them.

By using our services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information when you visit our website, apply for a loan, or interact with us:

a. Personal Identification Information

  • Full name
  • Date of birth
  • Social Security Number (SSN) or other government-issued identification number
  • Residential address
  • Email address
  • Phone number

b. Financial Information

  • Employment status and income details
  • Bank account information
  • Credit history and credit score
  • Outstanding debts and liabilities

c. Technical and Usage Information

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and actions taken on our site
  • Cookies and tracking technologies

d. Communication Records

  • Emails, chat transcripts, call recordings (where permitted by law)
  • Loan application history and related documentation

2. Purpose of Data Collection

We collect your information for the following purposes:

  • To process and review loan and debt consolidation applications
  • To verify identity and prevent fraud
  • To assess creditworthiness and determine eligibility
  • To comply with legal and regulatory requirements
  • To provide customer service and respond to inquiries
  • To send relevant account updates, loan offers, and promotional materials (where permitted)
  • To improve our services, website functionality, and security

3. How We Use Your Information

Your personal data will be used strictly in line with this Privacy Policy and applicable laws. Examples include:

  • Loan Processing: Reviewing and approving loan applications, determining rates, and funding loans.
  • Customer Support: Assisting you with account inquiries and loan servicing.
  • Regulatory Compliance: Meeting obligations under anti-money laundering (AML) and know-your-customer (KYC) regulations.
  • Marketing (with Consent): Sending offers and educational content related to loans, debt consolidation, and financial management.

4. Sharing of Information

We do not sell your personal information. We may share your data only under these circumstances:

  • With Service Providers: Third-party partners who perform services on our behalf (e.g., credit bureaus, payment processors, mailing services) under strict confidentiality agreements.
  • With Affiliates: If you do not qualify for our loan products, we may refer your application to a trusted debt relief or financial services partner.
  • For Legal Reasons: When required by law, regulation, subpoena, or government request.
  • For Fraud Prevention: Sharing with credit reporting agencies, law enforcement, or fraud monitoring organizations.

5. Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal and regulatory obligations
  • Resolve disputes and enforce agreements

When no longer needed, we securely delete or anonymize your data.

6. Data Protection and Security Measures

We take industry-standard measures to safeguard your data, including:

  • Encryption: All data transmitted via our website is encrypted using SSL/TLS technology.
  • Access Controls: Only authorized personnel have access to sensitive data.
  • Monitoring: Continuous monitoring for unauthorized access or suspicious activity.
  • Secure Storage: Data is stored in secure, access-controlled facilities and systems.

7. Your Rights

Depending on your location, you may have the right to:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Deletion: Request deletion of your data, subject to legal and contractual restrictions.
  • Opt-Out of Marketing: Unsubscribe from promotional emails at any time.
  • Limit Sharing: Request limits on certain types of data sharing (as applicable under CCPA or other laws).

To exercise your rights, contact us at: info@ezlend.com / 949-555-1212. We may need to verify your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies and similar tools to enhance your experience, analyze site usage, and deliver relevant offers. You may control cookies through your browser settings but disabling them may affect site functionality.

9. Protecting Your Privacy — User Responsibilities

While we take strong measures to protect your data, you can also help safeguard your privacy by:

  • Using strong, unique passwords for your accounts
  • Avoiding public Wi-Fi when accessing sensitive information
  • Keeping your devices updated with security patches
  • Logging out after using our online portal

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or our practices. When we make significant changes, we will:

  • Post the updated policy on our website with the new effective date
  • Notify you via email or through your account dashboard (where applicable)

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, you can reach us at:

EZ Lend

3070 S. Bristol St, Sixth Floor

Costa Mesa, CA 92626

949-555-1212